Thank you very much for your continued patronage of Kanazuya Shoten.

Regarding business hours during the Golden Week holidays, we will be closed for mail order shipments and inquiries from Friday, May 3rd to Monday, May 6th, 2024.

If you would like your order to be delivered before the holiday period , please place your order and make payment by the morning of Thursday, May 2nd .

Orders placed during the holiday period will be shipped sequentially from May 7th (Tue) .

We apologize for any inconvenience this may cause, and ask for your understanding when placing your order.

If you wish to have it issued, please enter the addressee in the notes section on the cart screen before placing your order.
Additionally, if you register as a free member , you can print receipts for shipped orders on My Page.

Customers who order by cash on delivery
Regarding receipts, we will use the cash-on-delivery receipt issued by the shipping company attached to the invoice in place of the receipt.

Shipping will be from 9:00 to 17:00 on weekdays, excluding weekends and holidays.
In addition, since the products are used together with the inventory of the store, it may take time to ship depending on the timing of the update. In that case, we will inform you of the delivery date by e-mail. Please be forewarned.

*About reserved products

If you purchase pre-ordered items and regular items in the same cart, they will be shipped as soon as all the items are ready, so they will be shipped according to the item with the latest shipping date.
Please note.

Shipping fee (tax included)

Standard shipping: 800 yen nationwide (1,200 yen for Hokkaido and Okinawa) *Excluding large items
Kuroneko Yu-Packet: 350 yen nationwide (only for eligible products)

*Free shipping for purchases totaling over 10,000 yen (tax included) *For large items such as snow dump trucks, additional shipping charges will be incurred even if the total purchase is over 10,000 yen.

delivery company

Yamato Transport Japan Post

*Orders in the "Courier" category will be shipped via Yamato Transport, and orders in the "Kuroneko Yu-Packet" category will be shipped via "Kuroneko Yu-Packet".
*Items in stock will be shipped within 1-3 business days of receiving your order ( excluding New Year's and Golden Week holidays).
*Shipping is from 9:00 to 15:00 on weekdays, excluding Saturdays, Sundays, and holidays.

Number of days from shipping to delivery

Standard shipping: 2-4 days
Kuroneko Yu-Packet: 3 days to 1 week *If the delivery address is far away or on a remote island, it may take longer.

※About pre-order items

If you purchase a pre-order item and a regular item in the same cart, your order will be shipped as soon as all items are available, so it will be shipped according to the item with the latest shipping date.
Please note.